Minutes of the Latest Board Meeting

ASQ Section 1118 Webinar Board Meeting

Date: Thursday, 12/7/17

Time: 6:00 pm – 7:00 pm

Location:  Golden Corral

315 Old Lebanon Dirt Rd., Hermitage, TN 37076 

Attendees:                                      

N

Stephen Martin, Chair           (elected)

Y

Mark Moehle, Education

Y

Doug Sadtler, 2016 Chair-Elect  (elected)

Y

Stephen Brazil, Nominations

N

Cheryl Waack, Treasurer  (elected)

N

Vinson Dill, Re-certification

Y

Rita Miller, Secretary       (elected)

N

David Mrozinski, Awards

N

Danaillie Woodfine, Programs

Y

Shirelle Humphrey, Healthcare

N

Tracy Rhea-Fox, Reservations

Y

David Licon, Audit

N

Bruce Jones, Publicity/Communications

N

Donna Blackmon, VoC

N

Cris Clifton, Membership & Employment

Y

Michelle Henson, Webmaster

Y 

Jamie Supica, Membership (2018) 

 

 

Note:  quorum = 5 with a minimum of 2 elected officers

A.  Previous Minutes & Financial Report: 

1.  Minutes from the Thursday, October 26, 2017 meeting were posted on the website, reviewed and approved by the Board.

2.   The financial report:  checking account balance = $4228.40 as of 11/30/17; CD balance = $18,271.37 as of 11/30/17; reviewed and approved by the Board. 

B.  Business Plan Matrix:  (Stephen Martin)

1.   Business Plan status:

a)  Membership Meetings – 7 of 7 complete; Jan 12, Feb9, Mar 9, Apr 13, Sep 14, Oct 11, Nov 9

b)   Membership Tours – 1 of 2 complete; May 11-Airport Communication Center, December 14-Yazoo Brewery

c)   Website – 1 of 1 complete; keep updated

d)   Paradigm – 9 of 9 complete; Jan-May, Sep-Dec

e)   LinkedIn – 1 of 1 complete; icon on website.

f)   Board Meetings – 5 of 5 complete; March 23, June 22 (Volunteer Appreciation Dinner), Aug 3, Oct 26, Dec 7

g)   TNCPE – approved $1000 for 2017-payment made in October 2017

h)   Scholarship – $0 or $1000 April Membership Meeting event – no applicants

i)    Vince Barry Award – 1 of 1; November Membership Meeting event – Congratulations to Bruce Jones!

j)    Volunteer Appreciation Dinner – 1 of 1; June 22nd Board Meeting event at Amerigo’s on West End Ave.

2.   Business Plan status reviewed and approved by the Board.

C.  Programs Review:  (Danaillie Woodfine)

1.   Membership Meetings and Tour plans confirmed for 2018 Calendar Year

2018 Meeting Dates and Topics – 2nd Thursday of the Month

Date

Clinic Presentations

Main Presentations

 

1/11/18

Webinar - Moving Your Quality Efforts Toward the Customer Experience (Rita Miller)

Webinar - The 3 Tools to Help Manage the Customer Experience (Cheryl Waack)

 

2/8/18

(Byron Lee) - Shirelle

(Bob Thrash- rwthrash@bellsouth.net,bob.thrash@icloud.com)

 

3/8/18

APQP Requirements (Dave Mrozinski)


 

4/12/18



 

5/10/18

 

Tour – Nissan @ 1:00 pm

 

983 Nissan Dr., Smyrna, TN 37167

(615) 459-1400

90 minute tour, arrive 15 min. before tour time email reservation (Reservations@ASQ-MiddleTN.org)

Tour limited to 25 attendees

No children under 5, shirt sleeves minimum of 4”, closed-toed shoes (no sandals)

 

9/13/18


Webinar – The Client Experience Matters (Stephen Martin-stephenclydemartin@gmail.com)

 

10/11/18



 

11/8/18



 

12/13/18

Tour-6:00 pm Long Hollow Winery,      

665 Long Hollow Pike, Goodlettsville, TN 37072

(615) 859-5559

Dinner-5:00 pm @ Cracker Barrel        

235 Long Hollow Pike, Goodlettsville, TN 37072

(Rita Miller/Joel & Benita Phillips-615-859-5559, info@longhollowwinery.com)

 

 

 

 

1/10/19

 

 

2/14/19

 

 

3/14/19

 

 

4/11/19

 

 

5/9/19

 

 

9/12/19

 

 

10/10/19

 

 

11/14/19

 

 

12/12/19

 

 

2.  Membership Meetings are 5:00 - 8:30 pm:

a)  January 11, 2018 

b)   February 8, 2018 

c)   March 8, 2018 

d)   April 12, 2018 

e)   May 10, 2018 (tour) 

f)   September 13, 2018 

g)   October 11, 2018 

h)    November 8, 2018 

i)    December 13, 2018 (tour) 

3.   Board Meetings are 5:30 - 7:00 pm (WebEx are 6:30-7:30 pm): 

a)   Thursday, March 22, 2018 (WebEx) 

b)   Thursday, June 28, 2018 (Volunteer Appreciation Dinner) 

c)   Thursday, August 2, 2018 (Golden Corral) 

d)   Thursday, October 25, 2018 (WebEx) 

e)   Thursday, December 6, 2018 

4.   ASQ Headquarters available Webinars are being reviewed by Board members for presentation in the ‘clinic’ or ‘main speaker’ spot at 2018 Membership Meetings. 

5.   David Licon is emailing to Rita topics and presentation dates/times for Membership Meetings 

6.   Mark Moehle is emailing to Rita a topic and presentation date/time for a Membership Meeting. 

7.   Steve Brazil is emailing to Rita the Webinar and presentation date/time for a Membership Meeting. 

8.   Jamie Supica is exploring an “Amazon tour” to possibly replace one of the 2018 (May or December) tours.

9.   Doug to investigate having our ‘Fellows’ section members as a QA panel at a Membership Meeting.

D.  Functional Chair Input

1.   Chair (Stephen Martin) – N/A 

2.   Chair Elect (Doug Sadtler) – N/A 

3.   Treasurer (Cheryl Waack) – N/A 

4.   Secretary (Rita Miller) – N/A 

5.   Programs (Danaillie Woodfine) –  

a)   January 11, 2018 – clinic = Rita Miller, speaker = Cheryl Waack 

b)   February 8, 2018 – clinic = Byron Lee, speaker = Bob Thrash 

c)   March 8, 2018 – clinic = Dave Mrozinski, speaker = ? 

d)   April 12, 2018 – clinic = ?, speaker = ? 

e)   May 10, 2018 – tour = Nissan 

f)   September 13, 2018 – clinic = ?, speaker = Stephen Martin 

g)   October 11, 2018 – clinic = ?, speaker = ? 

h)   November 8, 2018 – clinic = ?, speaker = ? 

i)    December 13, 2018 – tour = Long Hollow Winery 

6.   Reservations (Tracy Rhea-Fox) – 24 signed-up – December 14th Yazoo Brewery tour 

7.   Membership (Cris Clifton) – emailed Jamie (2018 Membership Chair) instructions on how to update Membership Meeting/Tour attendance spreadsheet in our website 

8.   Publicity & Communications (Bruce Jones) – N/A 

9.   Education (Mark Moehle) – to-date, no scholarship applications 

10. Nominations (Stephen Brazil) – N/A 

11. Re-certification (Vinson Dill) – N/A 

12. Awards (David Mrozinski) – at the November 9, 2018 Membership Meeting, Bruce Jones was presented with the Vince Barry Award – and – Stephen Martin was presented with the Chairman award – Congratulations! 

13. Healthcare (Shirelle Humphrey) – N/A 

14. Webmaster (Michelle Henson) – emailed Jamie (2018 Membership Chair) website ID and password 

15. Employment (Cris Clifton) – N/A 

16. Voice of the Customer (VoC) (Donna Blackmon) – questionnaire results reviewed

17. Audit (David Licon) – N/A

E.  Old Business:  (All)

1.  The location of Membership & Board Meetings:

-     Golden Corral, 315 Old Lebanon Dirt Rd., Hermitage, TN 37076

2.  The 2017 and nominated 2018 officers and Board Members:

2018 Board Member nominations complete – great job, Steve Brazil!  At the September 14, 2017 Membership Meeting, the 2018 slate of Chairs were unanimously voted ‘in’ to serve on the 2018 Board for Section 1118.

a)   Chair                            (2017-Stephen Martin)           (2018-Doug Sadtler)

b)   Chair-Elect                   (2017-Doug Sadtler)              (2018-?)

c)   Treasurer                      (2017-Cheryl Waack)             (2018-Cheryl Waack)

d)   Secretary                      (2017-Rita Miller)                  (2018-Rita Miller)

e)   Programs                      (2017-Danaillie Woodfine)    (2018-Danaillie Woodfine)

f)   Reservations                 (2017-Tracy Rhea-Fox)          (2018-Tracy Rhea-Fox)

g)   Membership                 (2017-Cris Clifton)                (2018-Jamie Supica)

h)   Publicity & Comm.     (2017-Bruce Jones)                (2018-Bruce Jones)

i)    Education                     (2017-Mark Moehle)              (2018-Mark Moehle)

j)    Nominations                 (2017-Stephen Brazil)            (2018-Stephen Brazil)

k)   Re-certification            (2017-Vinson Dill)                 (2018-Vinson Dill)

l)    Awards                        (2017-David Mrozinski)        (2018-David Mrozinski)

m)  Healthcare                    (2017-Shirelle Humphrey)     (2018-Shirelle Humphrey)

n)   Webmaster                  (2017-Michelle Henson)        (2018-Michelle Henson)

o)   Employment                 (2017-Cris Clifton)                (2018-Cris Clifton)

p)   VoC                            (2017-Donna Blackmon)       (2018-Donna Blackmon)

q)   Audit                            (2017-David Licon)               (2018-David Licon)

3.  Doug to touch base with Yazoo Brewery confirming our December 14th tour – we have 24 people signed-up – section is paying for the tour fee (7:00 PM) and members are paying for their own dinners at Peg Leg Porker (5:30 PM).

4.   Donna (VOC Chair) emailed the membership survey results – the biggest surprise was that the CMQ-OE was the most-sought certification (replacing CQE) – ASQ Certifications are still perceived as ‘career boosters’.

5.   Cris Clifton – sent Jamie Supica an instruction of how to input into our website a Membership Meeting Attendance spreadsheet

6.   2018 officer and committee list was input by Stephen Martin.

7.   On-line ASQ Headquarters webinars available to use in place of speakers for Membership Meetings.  Board Members scheduled are:

a)   Doug Sadtler - Webinar:  TBD, presentation date/time:  TBD

b)   Cheryl Waack - Webinar:3 Tools to Help Customer Experience, 1/11/18 7 PM

c)   Rita Miller - Webinar:  Moving Quality Efforts Toward Customer, 1/11/18 6 PM

d)   Danaillie Woodfine - Speaker-Bob Thrash, 2/8/18 7 PM

e)   Tracy Rhea-Fox - Webinar:  TBD, presentation date/time:  TBD

f)   Jamie Supica - Webinar:  TBD, presentation date/time:  TBD

g)   Bruce Jones - Webinar:  TBD, presentation date/time:  TBD

h)   Mark Moehle - Webinar:  TBD, presentation date/time:  TBD

i)    Stephen Brazil - Webinar:  TBD, presentation date/time:  TBD

j)    Vinson Dill - Webinar:  TBD, presentation date/time:  TBD

k)   David Mrozinski – APQP Requirements, 3/8/18 6 PM

l)    Shirelle Humphrey – Speaker-Byron Lee, 2/8/18 6 PM

m)  Michelle Henson - Webinar:  TBD, presentation date/time:  TBD

n)   Cris Clifton - Webinar:  TBD, presentation date/time:  TBD

o)   Donna Blackmon - Webinar:  TBD, presentation date/time:  TBD

p)   David Licon - Webinar:  TBD, presentation date/time:  TBD

8.   Vince Barry Award was presented at the November 9, 2017 Membership Meeting to Bruce Jones – Congratulations!

9.   Alternate Membership Meeting locations – Shirelle followed-up on the free meeting room at Goodwill Industries near Smokeless Tobacco at 800 Harrison St., Nashville, TN 37203 – weekday meetings are required to end before 5 PM and Saturdays are open for scheduling a meeting – Section 1118 is not pursuing Goodwill as a change in meeting site at this time.

F.   New Business:  (All):

1.  New Board Member, Jamie Supica, is our 2018 Membership Chair – welcome Jamie!

2.   Huntsville ASQ Section has Leadership training and Doug notify our Board Members when a session is scheduled

3.   Student Chapter was discussed – Doug to investigate

4.   2018 Budget is in the red – we’ll submit it that way and watch revenue vs. spending this year to see where we can make cuts in our budget for 2019.

G.  Assignments:

1.   All

a)  Next Board Meeting – Thursday, March 22, 2018, WebEx, 6:30-7:30 PM

b)   Update website pages you are responsible for in a timely manner. 

c)   Contact Section Chair – or – Programs Chair with possible Membership Meeting clinic or main speaker contacts – also – possible tour destinations

d)   Board Members – choose your ASQ Headquarters Webinar and send info to Rita - specifying which Webinar and at which Membership Meeting you’re going to present the information in lieu of a speaker being arranged for that time slot.

2.   Stephen Martin

a)  Congratulations on fantastic 2-years as our Chair

3.   Danaillie Woodfine

a)   Keep in contact with Doug Sadtler – 2018 speakers/tours

b)   Contact Bob Doering-bob44050@yahoo.com for a possible 2018 speaker

4.   Doug Sadtler

a)   Contact Yazoo Brewery confirming our December 14, 2017 tour – 24 people signed-up

b)   Review section 1118 ‘Fellows’ for possible Membership Meeting QA

c)   Investigate a Student Chapter

d)   Keep section 1118 ‘up’ on any Huntsville section Leadership Meeting events

5.   Cheryl Waack

a)   Send monthly financial statements to Board Members.

b)   Watch 2018 revenue vs. expenses to see where we can impact the 2019 budget

6.   Tracy Rhea-Fox

a)   Check reservations at Golden Corral for 2018 Membership Meetings 5:00-8:30 pm (large meeting room:  January 11, 2018, February 8, 2018, March 8, 2018, April 12, 2018) and Board Meetings 5:30-7:00 pm (small meeting room:  August 3, 2018, December 6, 2018)

7.   David Licon

a)   Email Rita on Membership Meeting topics and dates/times

b)   Email Doug and Rita about webinar class information for publication to all sections

8.   Jamie Supica

a)   Investigate Amazon tour for possible May or December 2018 replacement tour

9.   Rita Miller

a)   Bring laptop, projector and screen to next Membership Meeting

H.  Closing:

1.   Next Board Meeting – Thursday, March 22, 2018, WebEx, 6:30-7:30 pm

2.   Adjourned at 7:30 pm


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